Concept 13 - LoRaWAN Sales, Support and Provisioning

LoRaWAN Technology Experts helping businesses save money on their IoT Solutions, de-risk their project and maximise ROI.

LoRaWAN Sensors

Only the best sensors, fully tested in real-world scenarios for longevity, reliability and support, at the best prices.

LoRaWAN Gateways

Trusted indoor and outdoor LoRaWAN Gateways for smart building, urban and rural IoT use-cases.

Network Servers

Secure and reliable navigation of your IoT Sensor data from device to your end-solution, at affordable rates.


Advice, training and consultancy on the best IoT hardware, design andconfiguration for your project, including RF Mapping.


We can pre-provision your hardware for out-of-the-box easy installation, configured with the optimal settings, and guaranteed no DOA.


Speak to us about our exclusive partner programme for extensive discounts, 3 year warranty and full-stack support as standard.

Concept 13 Shop | LoRaWAN Sensors, Gateways, and accessories

Why buy from us

Can’t find what you’re looking for?  Call us for advice and options.

0333 335 0345

LoRaWAN Partner Programme Services

Extensive technical support

Advanced Technical Support of the Partners entire LoRaWAN stack including sensors, gateways and a single private LoRaWAN Network Instance. A single point of contact for all LoRaWAN questions without the need to refer to the individual manufacturers or suppliers. Priority channels through the Business to suppliers for faster response times.  A single point of contact for anything LoRaWAN

Enhanced Warranty

Enhanced Warranty with instant next day replacement of sensors available for up to 3 years. Unlimited warranty for as long as a valid Partnership Programme remains in place and for products acquired from the Business with our Provisioning services.  Extends the manufacturers own 12month return to base warranty to 3 years for Sensors and also available for gateways for additional fee.

Discounted Pricing

Further Discounted Pricing through the combined purchasing of products and services for partners in the programme. Guaranteed to be lower than manufacturers own advertised pricing, cheaper than Business consumer pricing (10+) and a price match against any other delivered price.  All available on trade terms of 28 days from date of order.

New sales support

Proactive new Sales Support by the Business’s experienced consultants in helping Partners win new LoRaWAN opportunities. Expert help, consultancy, site installation advice and support with tenders.  The commitment of the Business to work behind the scenes giving the Partner the additional support to secure and win new deals.

Reserved Product Availability

Reserved Product Availability making available pre-provisioned products ready to dispatch at any time without the upfront fees or requirement to hold stock in house. On volume commitments, private reserved stock fully configured to the Partners exact requirements and available to call-down as and when needed (billed only when dispatched).

Enhanced LoRaWAN provisioning

Enhanced LoRaWAN Provisioning services such as individual LoRaWAN RF gateway mapping services and the optional configuration/provisioning/soak testing of sensors and gateways (for a fee). On larger orders, option to factory configure LoRaWAN devices to a Partner’s exact specifications with downloadable CSV of batch settings.

Complimentary product services

Complimentary Product Services including free product samples and free workshop.  Partners given the first opportunity to trial new products or firmware.  Dedicated tools and scripts available to simplify provisioning and migration. Free on-site workshop when you first join focussing on the best approach to long term LoRaWAN success.

Call us today to discuss your LoRaWAN project requirements

and how we can help you save money and reduce risk.

0333 335 0345

Concept 13 | IoT Made Simple

Concept13 Ltd is recognised as Europe’s leading LoRaWAN Technology Experts.  We help companies save money on their IoT solutions, de-risk their project and maximise ROI.

We supply, configure, and maintain the full LoRaWAN stack on behalf of our clients, allowing them to focus on their core business and what they do best.   We remove the complexity and risk associated with conceptual and full-scale LoRaWAN deployments.


Through our partner programme, our clients have access to full-stack LoRaWAN experts, available to provide advice on the right sensors, gateways, and configuration for your IoT Project.  A single point of contact and support for your entire LoRaWAN network.


We have pre-negotiated volume pricing with the major LoRaWAN sensor and gateway manufacturers.  For single and volume orders, you won’t find sensors any cheaper.

We have over 2000 sensors in stock for same-day dispatch and next day tracked delivery.  We can provision (configure, optimise and live-test) every sensor before dispatch so that they are out-of-the-box ready to install, reducing your installation costs and risk of DOA.  We also provide 3 years extended warranty with an instant replacement for all core sensors and gateways sold for which we provision.


We can generate high-resolution RF Mapping to support your decision on the optimal location and number of gateways, for large scale urban and rural deployments.  We analyse and provide gateway location installation points for internal building coverage.


We offer full-stack LoRaWAN support from a sensor, to the packet, to the gateway, to the network server.  In the event of a major outage, customers look to us to handle the conversations with the sensor manufacturer, installation engineers, gateway manufacturer, network, and dashboard team to find the resolution.

Over 250 Councils, Businesses and Charities rely on Concept13 to support their LoRaWAN projects.   We’ve helped deploy IoT solutions totalling 100,000’s sensors including some of Europe’s largest city-wide deployments.

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